Performing in-house application maintenance is a time consuming task, making it an expensive proposition for any company.

When you engage MST Application Maintenance Services, you are assigned a team of professionals with deep expertise in your application and an understanding of your line of business. The team assumes the daily IT activities involved in maintaining, troubleshooting, analyzing and assessing your application for enhanced efficiency and performance.

Our Project Management methodologies produce successful and timely support. Problems are resolved quickly, thorough tests are performed and updates are methodically implemented and documented, with strict change management policies enforced.

MST has perfected its methodology for the gradual transfer of duties from customer's in-house maintenance team to our offshore team. While there are variations depending on the nature of the application and the scope of the project, in most maintenance projects our four-phased approach has proven to be the most effective. The process begins with our offshore attending to non-vital tasks and gradually reaches the level where our team will assume complete responsibility for systems management and upkeep. MST's proven methodologies help breaking down the maintenance process into systematic levels, and sets goals accordingly for maintaining agreed service levels.

This process is accomplished in four phases:

Outsourcing Database Administration (DBA) services as a means to reduce IT expenses is the order of the day. Remote rendering of DBA services results in improved system performance, enabling high efficiency and lower cost of operation. At MST, we help our clients benefit by deploying a team of remote DBA experts at a fraction of the cost of hiring full time equivalents with comparable experience locally.

Remote DBA services are covered by a Service Level Agreement (SLA) with all parameters that range from simple database augmentation to avoiding of gaps in service coverage to 24X7 proactive monitoring that can help detect problems before they occur. Additionally, we provide a number of valuable reports designed to aid in database system performance.

MST will help you determine the best administrative strategies, hedge risks and exposure to disruptive downtime and make sure your databases operates at peak efficiency, regardless of the user load.

We have information resources, analytical tools and most important, certified database experts who can help you understand and evaluate the full range of database administration options so that you can build a strong database administration and technology strategy.

MST's expertise and experience with large corporations has enabled us to develop and provide unique and
ERP : customized Enterprise Resource Planning Solutions to our customers.

MST ERP : Enterprise Resource Planning Solution will cater to your company's imperative needs of a well- planned resource utilization strategy. You will be able to manage your workforce with a better focus on the utilization front to take care of any exigencies in future.

Our Solution provides you with the tools to manage complex projects in a very efficient manner and hedge any risks arising out of any fluctuation in the resources or inputs.